Address:
Quay House
2 East Station Road,
Peterborough,
PE2 8YY
(!) Recently changed: Note this address has recently changed in 2023 from old office address of: Aragon Court, Northminster Road, Peterborough, PE1 1QG
Visitors to the office are advised that booking ahead of time is required at the Peterborough Passport Office, as the office is run on an "appointments only" basis.
Urgent Appointments
Appointments at Peterborough Passport Office
You can book Urgent Fast-Track services by phone (during office hours) or online 24hrs.
(!) Not available for First Time Adult Passports
What services are available at the Peterborough Passport Office?
- 1 Day Passport Renewal (Adults Only)
- 1 Week Fast-Track (Adults, Lost, Stolen & Child Passports)
- Interviews for postal applications (Arranged after first applying via post)
Can you turn up at Peterborough passport office without an appointment?
Please note that you are not able to turn up at the Peterborough Office without a pre-booked appointment, they will refuse to grant you access to the building due to security. For those who have a postal application it is advisable to send this via post rather than attempting to visit the office to hand in your application.
You can also contact the office using the service above for questions such as:
- How long are Peterborough passports taking?
- Can I get a new passport from Peterborough?
- Can you still go to Peterborough to get a passport?
What are the opening times?
The Peterborough Passport Office is open six days a week, however they are not open on Sundays for appointments, however the HM Passport Office adviceline is available 7 days a week for booking of appointments, the opening times for the Peterborough passport office are as follows:
- Mon to Fri 9:00am-5.00pm
- Saturday 9.00am-3:00pm
Disabled Access:
The Peterborough Customer Service Centre is fully accessible to wheelchair users.
Directions for Peterborough Office
By Car
From The North: (Show)
- Head south on A1/A1(M)
- Take exit 17 from A1/A1(M), merging onto A47
- Take exit 18 from A47 onto A1139, Dirhornery Road
- Turn left onto East Station Road
- HM Passport Office, Quay House will be on your right hand side.
From The East: (Show)
- Head west on A47
- Take exit 18 from A47 onto A1139, Dirhornery Road
- Turn left onto East Station Road
- HM Passport Office, Quay House will be on your right hand side.
From The South: (Show)
- Head north on A1/A1(M)
- Take exit 17 from A1/A1(M), merging onto A47
- Take exit 18 from A47 onto A1139, Dirhornery Road
- Turn left onto East Station Road
- HM Passport Office, Quay House will be on your right hand side.
From The West: (Show)
- Head east on B1514
- Turn left onto A1139, Dirhornery Road
- Turn right onto East Station Road
- HM Passport Office, Quay House will be on your right hand side.
Car Parks Near Peterborough Passport Office
Bittern Way Multi-storey Car Park
The Bittern Way Multi-storey Car Park is located at Bittern Wy and is open 24 hours, with an approx 15 minute walk to the passport office.
Riverside Car Park
The Riverside Car Park is located in in Peterborough and is open 24 hours, with an average 15 minute walking distance to the passport office.
1 Station Road Parking
1 Station Road Parking is located at 1 Station Road. It is a short 2-3 minute walk from the Peterborough office.
By Train
From all locations: (Show)
- Travel to Peterborough Railway Station, the postcode is PE1 1QW
- Exit the station and turn Left onto Station Road.
- Walk 2 minutes and the HM Passport Office, Quay House will be on your Left Hand Side