New Address:
Warehouse K
2 Western Gateway
E16 1DR
(!) Recently changed:
The office is no longer near London Victoria, this address has recently changed as of May 2023 from old office address of: Globe House, 89 Eccleston Square, London, SW1V 1PN
Visitors to the office are advised that booking ahead of time is required at the London Passport Office, as the office is run on an "appointments only" basis.
Urgent Appointments
Appointments at London Passport Office
You can book Urgent Fast-Track services by phone (during office hours) or online 24hrs.
(!) Not available for First Time Adult Passports
What services are available at the London Passport Office?
- 1 Day Passport Renewal (Adults Only)
- 1 Week Fast-Track (Adults, Lost, Stolen & Child Passports)
- Interviews for postal applications (Arranged after first applying via post)
Can I just turn up to the London passport office?
Please note that you are not able to turn up at the London Office without a pre-booked appointment, they will refuse to grant you access to the building due to security. For those who have a postal application it is advisable to send this via post rather than attempting to visit the office to hand in your application.
You can also contact the office using the service above for questions such as:
- Can I get an update if my passport hasn't arrived?
- Can I collect my passport from the passport office?
- Can I speak to someone at the passport office?
What are the opening times?
The London Passport Office is open six days a week, however they are not open on Sundays for appointments, however the HM Passport Office adviceline is available 7 days a week for booking of appointments, the opening times for the London passport office are as follows:
- Mon to Fri 7.45am-7.00pm
- Saturday 9.00am-5:00pm
Disabled Access:
The London Customer Service Centre is fully accessible to wheelchair users.
London Passport Office Directions
Travel Directions by Car
From The North: (Show)
- Take the A406 towards Ware and stay in the left lane.
- Turn left onto Newham Way/A118.
- Turn left onto Pontoon Dock Road.
- Continue onto Edmund Halley Way.
- At the roundabout, take the first exit onto Harbour Street.
- Warehouse K is located on the left side of the road.
From The East: (Show)
- Take the A13 towards Canning Town.
- Exit onto the A1020 / East India Dock Road.
- At the roundabout take the second exit onto Western Gateway.
- Warehouse K will be located on the right side of the road.
From The South: (Show)
- Take the A406 towards Canning Town.
- Exit onto SilvertownWay/A1020.
- Turn right onto the A1020/East India Dock Road.
- At the roundabout take the second exit onto Western Gateway.
- Warehouse K will be located on the right side of the road.
From The West: (Show)
- Take the M4 towards Central London.
- Exit onto the A40/Western Avenue.
- Continue straight onto North Circular Road/A406.
- Exit onto Silvertown Way/A1020.
- Turn right onto the A1020/East India Dock Road.
- At the roundabout take the second exit onto Western Gateway.
- Warehouse K will be located on the right side of the road.
Car Parks Near London Passport Office
ExCel Car Park
The ExCel Car Park is located on 1 Western Gateway, London, E16 1XL and is just a 5 minutes' walk away from the Passport Office in London.
ExCel London Car Park
The ExCel London Car Park is located on 5 Seagull Lane, London, E16 3AB which is about a 15 minutes' walk away from the London Passport Office.
Novotel Car Park
The Novotel Car Park is located on 7 Western Gateway, London, E16 1AA and is a 10 minutes' walk away from the LondonOffice.
Travel Directions by Train or Tube
What is the nearest tube station to the London Passport Office?
The nearest tube station to London Passport Office as of May 2023 is Canning Town, located at Silvertown Way, London E16 1DQ.
Important note: HM Passport Office is no longer located at the old address near London Victoria Tube Station as of May 2023.
From The North: (Show)
- Take the Metropolitan Line to Canning Town Station.
- Leave the station and head to the bus stands.
- Take the EL3 bus towards North Woolwich.
- Get off the bus at Royal Albert DLR Station.
- Take the DLR line towards West Silvertown.
- Get off the DLR at Royal Victoria Station.
- Take the 177 bus towards Canning Town Bus Station.
- Get off at Western Gateway Leisure Park.
- Walk to HM Passport Office, Warehouse K, 2 Western Gateway, E16 1DR.
From The East: (Show)
- Take the District Line to Canning Town Station.
- Leave the station and head to the bus stands.
- Take the EL3 bus towards North Woolwich.
- Get off the bus at Royal Albert DLR Station.
- Take the DLR line towards West Silvertown.
- Get off the DLR at Royal Victoria Station.
- Take the 177 bus towards Canning Town Bus Station.
- Get off at Western Gateway Leisure Park.
- Walk to HM Passport Office, Warehouse K, 2 Western Gateway, E16 1DR.
From The South: (Show)
- Take the Jubilee Line to Canning Town Station.
- Leave the station and head to the bus stands.
- Take the EL3 bus towards North Woolwich.
- Get off the bus at Royal Albert DLR Station.
- Take the DLR line towards West Silvertown.
- Get off the DLR at Royal Victoria Station.
- Take the 177 bus towards Canning Town Bus Station.
- Get off at Western Gateway Leisure Park.
- Walk to HM Passport Office, Warehouse K, 2 Western Gateway, E16 1DR.
From The West: (Show)
- Take the Central Line to Stratford Station.
- Leave the station and head to the bus stands.
- Take the EL2 bus towards Custom House DLR Station.
- Get off the bus at Royal Albert DLR Station.
- Take the DLR line towards West Silvertown.
- Get off the DLR at Royal Victoria Station.
- Take the 177 bus towards Canning Town Bus Station.
- Get off at Western Gateway Leisure Park.
- Walk to HM Passport Office, Warehouse K, 2 Western Gateway, E16 1DR.