Address:
Freemans Reach
Riverside Place
Durham
DH1 1SL
Visitors to the office are advised that booking ahead of time is required at the Durham Passport Office, as the office is run on an "appointments only" basis.
Urgent Appointments
Appointments at Durham Passport Office
You can book Urgent Fast-Track services by phone (during office hours) or online 24hrs.
(!) Not available for First Time Adult Passports
What services are available at the Durham Passport Office?
- 1 Day Passport Renewal (Adults Only)
- 1 Week Fast-Track (Adults, Lost, Stolen & Child Passports)
- Interviews for postal applications (Arranged after first applying via post)
Can you go to Durham passport office without an appointment??
Please note that you are not able to turn up at the Durham Office without a pre-booked appointment, they will refuse to grant you access to the building due to security. For those who have a postal application it is advisable to send this via post rather than attempting to visit the office to hand in your application.
What are the opening times?
The Durham Passport Office is open six days a week, however they are not open on Sundays for appointments, however the HM Passport Office adviceline is available 7 days a week for booking of appointments, the opening times for the Durham passport office are as follows:
- Mon to Fri 8:30am-5.00pm
- Saturday 9.00am-3:00pm
Disabled Access:
The Durham Customer Service Centre is fully accessible to wheelchair users, also including induction loop, disabled toilets, baby changing facilities and braille signs
Directions for Durham Office
By Car
From The North: (Show)
- Head south on the A1/A1(M) towards Red House Interchange.
- At Red House Interchange take the exit towards A167 (signposted Durham City).
- At roundabout take the 1st exit onto North Rd, A167.
- Continue onto Old Elvet, A167.
- At Prince Charles Rd turn left.
- At the roundabout take the 3rd exit onto Marlborough Hill, A690.
- Continue straight onto The Walk, A690.
- At The Sands roundabout take the 2nd exit onto Monks Croft, A690.
- Turn right onto Hustlergate, B6280.
- At Jubilee Rd turn left.
- At Riverside Place turn left onto Freemans Reach, DH1 1SL.
From The East: (Show)
- Head west on A181 towards Monks Walk/B6285.
- At junction 24a take the A1(M) exit to Durham/Sunderland.
- At junction 62 take the A690 exit to Durham.
- At Prince Charles Rd turn right.
- At the roundabout take the 3rd exit onto Marlborough Hill, A690.
- Continue straight onto The Walk, A690.
- At The Sands roundabout take the 2nd exit onto Monks Croft, A690.
- Turn right onto Hustlergate, B6280.
- At Jubilee Rd turn left.
- At Riverside Place turn left onto Freemans Reach, DH1 1SL.
From The South: (Show)
- Head north on the A1/A1(M) towards Red House Interchange.
- At Red House Interchange take the exit towards A167 (signposted Durham City).
- At roundabout take the 3rd exit onto North Rd, A167.
- Continue onto Old Elvet, A167.
- At Prince Charles Rd turn left.
- At the roundabout take the 3rd exit onto Marlborough Hill, A690.
- Continue straight onto The Walk, A690.
- At The Sands roundabout take the 2nd exit onto Monks Croft, A690.
- Turn right onto Hustlergate, B6280.
- At Jubilee Rd turn left.
- At Riverside Place turn left onto Freemans Reach, DH1 1SL.
From The West: (Show)
- Head east on the A167 towards Prince Bishops Shopping Centre.
- At North Road roundabout take the 1st exit onto Old Elvet, A167.
- At Prince Charles Rd turn left.
- At the roundabout take the 3rd exit onto Marlborough Hill, A690.
- Continue straight onto The Walk, A690.
- At The Sands roundabout take the 2nd exit onto Monks Croft, A690.
- Turn right onto Hustlergate, B6280.
- At Jubilee Rd turn left.
- At Riverside Place turn left onto Freemans Reach, DH1 1SL.
Car Parks Near Durham Passport Office
Walkergate Car Park
Walkergate Car Park is a parking garage located at 30 Freeman's Place, it is open 24 hours. It is 15 minutes away from the Durham passport office in walking distance.
Sidegate Car Park
Sidegate Car Park is a car park located at 15 Sidegate, it is open 24 hours. It is 10 minutes away from the Durham passport office in walking distance.
Prince Bishops Car Park
Prince Bishops Car Park is a car park located at Prince Bishops Place, it is open until 12am. It is a short 5 minute walk away from the Durham passport office.
Durham Station is also located a short 5-6 minute walk from the Passport Office on Station Approach, which has a short stay carpark available for those traveling by car.
By Train
From all locations: (Show)
- Get off the train at Durham Station
- From Durham Station take the bus number 15 towards Willowburn Sports Centre
- Get off the bus at Freemans Reach, Riverside Place
- HM Passport Office is located at Durham, DH1 1SL