Can I Just Turn Up At Liverpool Passport Office?

Before attending your passport appointment at Liverpool Passport Office, familiarise yourself with their policies and processes, as well as the requirement of travellers entering the building. You must bring all of the necessary documentation with you that is required and arrive at the office on time for your appointment, see below for more details on what you need to bring to a passport appointment in Liverpool.

How do I speak to someone at Liverpool passport office?

If you are wondering why you are not unable to get in touch with the Liverpool Passport Office directly? The reason for this is due to the Home Office modernising its services in an effort to make them more efficient, therefore they only have one point of contact, the passport adviceline service.

In case you have completed an online or postal application and would like to know its progress, you can call the passport adviceline. Operating times for the Adviceline are from Monday to Friday between 8am to 8pm, and on weekends and holiday times from 9 am to 5:30 pm. When you make the call, make sure that you have the necessary details including the application reference number ready. An advisor then should be able to provide you with an update about your passport application.

How long is the passport waiting in Liverpool?

When attending an urgent appointment at the Liverpool office the wait times for the new passport to be issued can vary depending on the applicant and the type of appointment you are attending.

How long does the appointment last?

If you visit Liverpool Passport Office to support your application, the appointment should only last around 30 minutes. Please note when attending you will need to take along a completed form and supporting documents, see more here about attending appointments and the required documents.

Premium one day service

If you've opted for the premium one day service (Adult renewals only), you must return to the office after four hours to collect your passport with a copy of the receipt given to you when you attended the appointment.

One week fast-track

If you've opted for the one week fast-track and have booked an appointment at Liverpool Passport Office, you can leave the office on the day of your appointment and your passport will be sent to you via a secure courier within 7 days (including weekends, but excluding bank holidays)

The one week service is also available for:

• Child first time and renewals


• Lost & stolen passports


• Damaged passports

Can you get a passport same day, within 24 hours at Liverpool?

Yes, you can obtain a passport in one day at the Liverpool office in fact you will receive your passport within 5 hours once you attend your appointment, however this is only available for Adult renewals (aged 16 and over) of a passport where the following conditions are met:

• You have a UK passport which, expired less than 9 months ago.


• Your passport is not damaged beyond reasonable wear and tear or reported to have been lost or stolen.


• You have not already applied by post or online for the standard service application.

If all of the above conditions are met, you should be able to get a full passport in using the one day premium service by attending the Liverpool office for a pre-booked appointment.

Things to consider in regards to one day services for Liverpool

The appointment must be pre-booked by calling the passport office booking line, and depending on availability they may not have appointments available today or tomorrow in many cases most passport office only have availability 2-5 days ahead of the current date. However this can vary from office to office, but please take note of this fact when planning travel arrangements.

It is always recommended not to book travel arrangements until you have attending your appointment and everything has been approved and the passport has been sent for print.