How can I get in touch with HM Passport Office?

In the past, getting in touch with the HM Passport Office could be a bit of a challenge. Thankfully, there are now a variety of ways to get in touch with them and make sure that you have all the information you need for your passport application.

The first way to get in touch with the HM Passport Office is to contact them by phone or email. You can call their dedicated customer service line or email them at hmpo@ips.gsi.gov.uk. When you contact them, make sure to have all your personal information and passport details ready so they can help you as quickly as possible.

You can also use the HM Passport Office website to get in touch with them. The website has a dedicated support section where you can look up answers to common questions or submit an enquiry. This is a great way to get help with any passport related issues you may have before you make a phone call or email.

Finally, you can visit the HM Passport Office in person. They have offices located throughout the UK, you can find your nearest passport office here, they are open for passport applications and queries from 9am to 5pm Monday to Friday.

Offices are by appointment only

It's important to note that you must make an appointment in advance if you want to visit the office. You can do this by calling them or using their online appointment booking system, you cannot just turn up at the office without a pre-booked appointment, this is important to understand and to save disappointment.

Getting in touch with the HM Passport Office doesn't have to be difficult. Whether you prefer to call them, email them, use their website, or visit them in person, you can rest assured that you'll get the help and information you need to apply for or renew your passport.


You may also be interested in passport tracking for an application that is currently in progress.